Shravan K.GTM Engineer

GTM Engineer · Jul 2025 - Present

• →Sourced $2.4M in pipeline from 300+ monthly target accounts by architecting an automated enrichment pipeline using Clay and ZoomInfo, scoring ICP fit via Claude, and routing records directly into Salesforce via n8n.
• →Cut quote turnaround time from 2 hours to 20 minutes and saved 10 hours of weekly manual operations by deploying 5+ automated workflows across HubSpot and Salesforce, paired with a custom CPQ integration.
• →Reduced customer churn from 28% to 22% over 2 quarters by engineering a multi-signal customer health score combining product usage and CRM engagement metrics to automatically flag and route at-risk accounts for CSM outreach.
• →Gave 15+ reps auto-populated call summaries on 90% of accounts by building a webhook-based Gong-to-Salesforce integration using Claude summarization.
• →Accelerated sales team quota attainment from 81% to 91% and eliminated 5 hours of weekly manual operations by balancing 300+ accounts across 15+ reps using automated territory assignment and custom HubSpot and Salesforce workflows.
• →Replaced 8 manual weekly reports for sales leadership with a self-service Tableau dashboard suite backed by PostgreSQL, covering pipeline, forecast and rep performance, with real-time n8n alerts on routing changes.

AI Data Operations Lead · Feb 2020 - Jun 2023

• →Optimized data pipeline throughput and operational accuracy from 89% to 92% by leading a 20+ member data operations team and enforcing rigorous precision/recall quality gates across data workflows.
• →Accelerated operational decision-making and reduced triage time from 3 hours to under 1 hour for 200+ team members by architecting real-time monitoring dashboards using Amazon QuickSight.
• →Decreased global onboarding ramp-up time by 40% by standardizing SOPs, establishing clear accuracy benchmarks, and implementing cross-functional error-tracking ticketing systems.
• →Eliminated recurring data drift and resolved critical error patterns within 3 sprint cycles by coordinating cross-functional data, QA and engineering teams through QuickSight tracking, structured ticketing and alignment workflows.